FAQ — Weekends On The Terrace

Question 1

What if it rains or bad weather happens?

Accepted Answer

If possible, the event will be moved indoors to accommodate the weather. If an indoor space is unavailable, the event will be postponed to a later date. We will notify all attendees via email or text prior to the event if a rescheduling is necessary.

Question 2

Will the gender ratio be balanced?

Accepted Answer

Definitely! We sell tickets on a strict 50/50 men-to-women ratio for our heterosexual events. This ensures that every guest enjoys a highly balanced experience by both age and gender.

Question 3

What is the late arrival policy?

Accepted Answer

We can accommodate minor delays, but you must arrive before the first official round begins. If you miss the start of the first round, we will ask you to transfer your ticket to a future event date that fits your age range and category.

Question 4

What is the refund policy?

Accepted Answer

Please contact us at least 7 days in advance to request a full refund or ticket transfer. We strictly enforce this timeline to maintain balanced numbers and ensure matches for all participants. All ticket sales are final within 7 days of the event.

Question 5

Is there a waitlist if an event (or my demographic) sells out?

Accepted Answer

Yes! If a ticket opens up in your specific age range or gender category, we will contact waitlisted guests in the exact order the submissions were received.

Question 6

Can I buy a ticket if I am outside the listed age range?

Accepted Answer

No. Guests sign up with the expectation of meeting people within the advertised age group. To guarantee this experience for everyone, please do not purchase a ticket for an age group outside of your own, even if your specific group is sold out.

Question 7

What is the dress code?

Accepted Answer

Specific themes or dress codes will be noted in the individual event description. If no dress code is specified, please wear whatever makes you feel confident, comfortable, and ready to make a great first impression!

Question 8

What should I bring with me?

Accepted Answer

Please bring a valid ID for check-in and a fully charged smartphone. Most of our events utilize a web-based matching app that runs directly through your phone's internet browser.

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General FAQs

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